Diversity Differentiation Departmentation

Differentiation is used with a purpose for better outcomes . 

Differentiation leads to Diversity  Plurality .. X  Commonalism ..Unitarianism 

Diversity and differentiation which is.. excusive, marginalisation, suppression, humiliation, exploitation are dangers done by either majority or minority on others .

See the video of Rajiv Bargava on pluralism .

Balancing this is important to get right outcomes of differentiation and plurality .

Division of Labour - A Sample video

Divison of Labour - A sample video.

Here is a video which gives how electric motor winding is being done.

http://www.youtube.com/watch?v=MG_bUgY9Sk8

You want to avail  OPTIONS following in carrying out this winding work.

Opt 1. Engage  one person and get work done.

Opt 2. Engage as many people as you want for the same work to be done..

1. Which option is better and why ?

2. What is the meaning of the concept of  DOL with reference to this work ?

2. Difference between Craftsmanship Vs. Modern  Motar Winding  Management

3. What are the problems with modern way of managerment ?

4. What are the objectives of the modern way of Motar winding ?

5. What role you as  NITIE MBA assume  if you are undertaking  to do this winding as your enterprise ?

6.  Write the work system that you want to create  for this work ?

7. Apply Taylor, Fayol, Weber thoeries of managment in doing this work ?

8. What is the role of innovation in doing this work ? Write the innovations you would like to bring in ?

9. What is meant by equifinality in case of winding the motar ?

10. How do you enhance efficiency in case of this work ?

11. What is the group decision Vs. individuals decision making with reference to this work ?

12. Create appropriate  organization structure for doing this work ?

13. How many jobs and positions you will create for doing this work ?

14. What is the work flow for the same?

15. What are the productivity measures you use for the organisation?

16. How much it costs to wind a motar ? Arrive a cost sheet ?

17. How much you will charge for motar winding  ?

18. Discuss the Job design concept with reference to a pariticular job - ? ?

19. How do you enhance the Job value ?


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Dr Devi Shetty uses Production system to Caridiac Operaitons ..

' In a heart operaiton.. there are some RARE skills which one doctor might develop.. But 90 % of the skills are generic.. any and most of the doctors can do ..

Here.. when the whole heart  operaiton is taken as a process, and each of the step is identified and picked up / entrusted to specific people to offer the skills  they posess.. It is mass production technique being applied to health treatment.

Conventional Physician centered treatment is transformed in to  context based treatment. Similar to mass production method .. A D Mart  system of buying is mass customized.. Every customer think that system is created exactly suiting to him / her. Same way Baffe system of food serving also .


https://www.youtube.com/watch?v=qaAryAJOkQk


See.

Group Decision Making - Process

Group Decision Making - Process 

Decisions regarding organisational issues are made in many ways. They are

- Individual Vs. Group

- Autocratic Vs. Participative


(  Decisions that are made in due course are implemented by the people in many ways . They are

- Individual  implementation Vs. Group implementation )


This blog focuses on Group Decision Making process. 

The things this process includes:

- How GDP will / shall be done ?

- What are the important things that need to kept  in mind ?

-  What is effective group decision making process means ?

- Who are the right  members to be part  of group which makes the decisions ?

Apply group decision making process for Tower Building exercise ?

What are the decisions which the group will make ?

Who are the members of the group ?

What are the implications of I - E, I- G, and G- E decision indices for group decision making process followed in case of Tower Building exercise?

I- E must be minimum - This indice means that individual who is part of the group is expert. Lower indice reflects ones  ideas, beliefs, arguments are much closer to the expert being  the best. This otherwise means that individual whose I - E is minimum is the RIGHT person to be part of a group and lead the decision making.

But there some real uuestions that crop here: 

Is that a RIGHT person ( who is expert )  can really influence the group to take RIGHT decisions ?

Is it that all experts automatically lead the groups to RIGHT decisions ?

Is it that NOT SO EXPERTS ( whose I - E is much more ..) can also guide the group to RIGHT decisions ?

All these things can be understood by looking at the next TWO indices

G - E must be minimum: It means that group has made the decision(s) which are much more similar and closer to expert. Again it will be wonderful if the group after so much of discussion and deliberations comes to such a RIGHT decision. This reflects the effective decision. 

I - G  must be minimum:  This indice reflects how different and similar the individual's ideas, beliefs  to that of the group as a whole.  In case, I - G is maximum it means that individual's ideas are different from the group.  who is part of the group is expert. His / her ideas, beliefs, arguments are much closer to the expert being  the best. This otherwise means that individual whose I - E is minimum is the RIGHT person to lead the group in its decision making.


---------------

Group Decision Making – Some issues

WHO ……

Is all expert group make effective decisions?

How a novice group members vis-a- vis expert decision will be different ?

HOW ……What processes need to be put in place ?

Conscious Collaboration , Contribution, Cooperation, Participative and Productive Decisions ..

EFFECTIVE DECISIOIN means what .. ?

Novice  members meet and arrive at expert decision

Expert members  meet and arrive at expert decision

Group Decisions - Paradoxes

Social Loafing -

-         00    -

OB HR question from IM 22 Sec B Students

Some OB Questions that students wrote .. It is compilation :

1. More difficult you set the goal, harder your woirk for it. justify the statement with reference to students sales performance in  Maha Mandi !

2.How Gert Hofstedes 5 cultural dimension will help to explain  and understand the variations of employees  work place attitudes in a given a company  ?

3. How to motivate employees for extraordinary  sales performance  in Maha Mandi ! Take the help of any given motivation frame work that is discussed in ORGB book ?

4. What is inspiration leadership used in maha mandi ?  Discuss using any of the inspiration leadership approaches discussed in your ORGB book .

5. Current  Employees motivation levels  among the corporate employees is found to be  least. Explain the same using the Two factor theory  of motivation by  Herzberg. Suggest measures for improving the motivation.

6.What is negotiation skills ? What are the effective negotiaons skilsl one business profesional should practice at work place ? List down two examples of yuour negotiation skills which u practice during Maha Mandi sale event.
7.  Explain the concept of SMART goals with reference to Maha Mandi performance .. What is the typical behavioral response of students  for goal setting ? As a OB student manager identify the goal setting  behaviours that you try to inculcate among the  Mandi participants !

8. Explain the following OB aspects in case of  startups emerging in India with respect.  Leadership, Team Management,  Conflict Management. Make  use of the management theories you studied in the OB course while explaining the the concepts

9. What is meant by effective interpersonal communication in Maha Mandi ? What

10. The case " Three monks and no water " exposes conflicts.  Explain the conflicts with the help of OB   theories. Explain what  -  effective methods, tools, and measurements  - are deployed to manage the conflict among the  monks ?

11. Explain the concept " Team work"  with reference to three idiots crossing the valley case. List the analytics for teamwork in this case .  Explain how  -  effective crossing method, team norms for crossing, and measurements  - are invented  to achieve teamwork ?

12. Story telling is  one of the cultural tools used by the corporates. Explain how  Maha Mandi is used as a Learning Story so as to motivate and imbibe productive learning culture among the students.

13. Explain entrepreneurship behaviours with the help of Maslows hierarchy ?

14. Explain the relationship between the two concepts - Organisational Differentiation and Organisational Integration . How managers try to achieve  organizational integration ?

15. What is the Gandhian approach to conflict resolution ? Draw a scheme on how to apply Gandhian approach to conflict resolution   in case of Three  monks and no water case ?

16. Discuss the Mc Gregors  two motivation styles - Theory  X and theory Y..  Discuss the implications of applying theory X and Y theories on the employees performance ?

17. SMART goals concept boosts the organisational performance ? How did you use the concept in Maha Mandi to deliver superior performance !

18. What is EI? . Why  and how emotional intelligence became a key skill for the organizational leaders ?

19. Refer to the Tower Building exercise.. In this exercise, tower building performance -  Taller or  Shorter  - is directly attributed the given manager and not to the worker ( blind folded person ). What are the managerial implications of this ?  Explain what  behaviors of manager  becomes critical for achieving superior performance !

20. Refer to the Story Dialogue between Mynah and Elephant . Compare and contrast two concepts -  Inspiration with Motivation..  Illustrate ( 1 )  the inspirational  behavior of  leaders  ( 2 )   Illustrate the inspired followers behaviors with the help of appropriate dialogues picked from the story.

21.  What is Pygmalion Effect? How Pygmalion effect related to Theory X and Theory Y motivation ? Explain your personal instances where Pygmalion effect helped improve your performance !

22. Short bits :

What is Unrealistic Goal ?
5 Stage model of group development ?
Innovation and Improvement ?
Charismatic leadership and  Inspirational leadership
Orgl culture and Artifacts
 9, 9 leadership Grid  
Bounded Rationality
Creative Problem and Routine Problem
Job Redesign
Classical Conditioning 

23 What is herzberg's two factor theory ? Explain its implications based on OB Class room learning activities that were performed .

24. How do you create risk tolerant organisation ? what should be the approach rules or motivation or the right blend of both ?

25. Since human affairs are very similar across different cultrues. What is the scope of a universal approach for organisational effectiveness

26. What is transnational leadership  ?   Using the elephant and Mynah case describe what transformational leadership Mynah used ?  Explain the transformation that is achieved in the story ?

27. Write and Set   S   - M  - A  - R  - T   Goals  for Maha Mandi 2016 students ? 

28 .

POM Question papers of dr mandi

NITIE,  Mumbai – 87

PGDIM – 18     HR 06: Principles of Organization and Management

Module – I Ending Examination ;  Time: 3 Hours Dt. 14.09.2011 Time:  0200 P.M to  0500 P.M

Max. Marks: 60.       Duration of Exam: 3 Hours

 Instructions:

1. Attempt any  SIX  out of SEVEN Questions given below.  All questions carry equal marks. Attempt questions in the serial order only.  No provision is being made to clarify any kind of ‘DOUBTS’ regarding this question paper in your hand. If you have doubts if any, make necessary assumptions and proceed.  Write legibly. Nonsense answers, if any, attract penalty in the form of negative marking.  You need to sell your answers to the evaluator to score well in this exam. It is up to you how you do this task.    ALL THE BEST

.     .     .     .      .     .  

Q. No. 1: 

a)      Discuss the  differences  if any in the contributions made by  the management thinkers viz., F W Taylor, Max Weber, and Henry Fayol  to the discipline of  Management.  Discuss  the application of the theory proposed by these management thinkers in   managing ‘ Valley Crossing’ exercise you have participated  in POM Class .

b)      What is Theory X and Theory  Y Management?  Explain   how  you make use of the knowledge the Theory X  and Theory Y    in managing the Valley Crossing exercise ?

Q. No. 2: 

a)      What is ‘Hawthorne Effect’?  Mention THREE ways how you as a manager use Hawthorne Effect in managing the Valley Crossing exercise?

b)      What is Herzberg theory of Motivation?  Explain Herzberg  theory of motivation for its relevance  for  Valley Crossing exercise ?

Q. No. 3 : 

a)      Explain the concepts   1. Divison of Labour  2. Departmentation  3. Hierarchy 4. Coordination

b)      How  above  mentioned FOUR  concepts  are relevant  in management of   ‘Tower Building’  exercise conducted in POM class room .  

Q. No. 4 :  

a)      Explain the concepts Vision, Mission, Excellence, Effectiveness and  Efficiency  by giving references out of   Tower Building  exercise  you participated in POM Class..

b)      Is the management style  to achieve performance  will  it undergo  change as the height of the Tower grows  ( Base level;  Middle level;  Reaching the Peaks )  and zooms into sky? Illustrate your answer with appropriate examples taken from Tower building exercise.

Q. No. 5 :  

a)      Modern Technologies are believed to enhance  the function of management.  Discuss how Google knols as a technology enhances the effective management for commercial enterprises?

b)      Discuss on how the very type of management undergoes a change as the height of the Tower  grows  ( Base level;  Middle level;  Reaching the Peaks )  and zooms in to sky? Illustrate your answer with sufficient examples.

Q. No. 6 :  

a)      Explain the concepts  -  Bounded rationality, satisfying, and heuristics ?

b)      How above concepts enter your own decision making process when you are actively working in your Maha Mandi field experience ?

Q. No. 7 :  

a)      What is matrix structure? Under what conditions would a matrix structure be most suitable? What are its advantages and disadvantages? 

b)      What is the functional structure? How is it different from a product / market structure? What are the advantages and disadvantages of each?

-          //   -

Q. No. 5

1. Explain the concept of Motivation by reinterpreting  the Newton’s three principles of motion? 

2. Discuss  Herzberg’s  two factor theory of motivation ?  How  do you use Herzberg’s  theory for managing  human resources in an enterprise ?

Q. No. 6. 

A. What is functional structure ? How is it different from  product / market structure ? What are the advantages and disadvantages of each ?

B. What is differentiation, and why does it make coordination more difficult ?

Q. No. 7    Efficiency and Effectiveness..Define them and differentiate them.  List  specific indicators  for  efficiency and effectiveness with reference to  Google Knols which you have written . Also outline the complementarities,  if any in both of the concepts. 

Q. No. 8  Write short notes on  the following

1. Unity of Direction

2. Bureaucracy 

3. Conceptual skills

4. Power and Authority

5. Decentralizaion 
6.  
7.  -------------------------

5. NITIE, Mumbai – 87.                                                 ELECTIVE  PAPER
   
   
   Principles of Organization and Management    
   
   
   Module – V Ending Examination,     Max. Marks: 60,  Time: 3 Hours
   
   
    Instructions:
   1. Attempt any  FIVE  Questions given below.
   2. In case you have any doubts  regarding this question paper, make necessary assumptions and proceed.  Write legibly. ALL THE BEST
   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .
   
   
   Q. No. 1 :  What is Scientific Management ?  What is and where is the role of Management discipline across Industrial Engineering ?
   
   
   Q. No. 2:  Explain Theory X  set of assumptions which  managers make about their subordinates. List  and discuss the implications of using Theory X Management style on  two types of employees – Hard working and Not hard working type.
   
   
   
   
   Q. No. 3  : Identify THREE important differences of Matrix structure compared to hierarchical organization? Suggest measures to overcome the limitations of the Matrix form of organization?
   
   
   
   
   Q. No. 4 :   How adoption of new generation technologies ( Ex..  IT systems, Internet )  by organizations impact the  management of originations ?   Illustrate your answer with suitable examples.  
   
   
   Q. No. 5 : Differentiate the concepts  Charismatic Vs. Inspirational Leadership ?  Explain the impact of both the leadership approaches with suitable corporate cases.
   
   
   Q. No. 6 : Strong organizational  culture  – Explain the concept with the help of suitable corporate case. What are the implications of changing strong organizational culture?
   
   
   
   
   Q. No. 7  Write short notes on  the following
   
   
   1. Problem - Opportunity
   
   
   2. Excellence
   
   
   3. Conceptual skills
   
   
   4. Job enrichment
   
   
   5. Synergy
   - //-
   
   
   
   
   NITIE, Mumbai – 87.
   Principles of Organization and Management  PGDIM, PGDISEM  - I
   Module Ending Examination – Dt. 19 .09. 2008    Max. Marks: 60,  Time: 3 Hours
   
   
    Instructions:
   1. Attempt any  SIX  out of Nine Questions given below. All questions carry equal marks. You must attempt questions in the serial order only.
   2. No provision is being made to clarify any kind of ‘DOUBTS’ regarding this question paper in your hand. Make necessary assumptions and proceed.  Write legibly. Nonsense answers, if any, attract penalty in the form of negative marking.  You need to sell your answers to the evaluator to score well in this exam. It is up to you how you do this task.    ALL THE BEST
   .   .   .   .   .   .   .   .   .   .   .   .   .   .   .
   
   
   Q. No. 1. Draw self explanatory diagrams / figures for the following. Avoid explaining the diagram.
   
   
   1.1   Unity of Direction
   1.2   Herzberg’s comaparion of Job satisfaction and Job dissatisfaction factors.
   1.3   Tannenbaum and Schmidt theory of Continuum of leadership behavior
   
   
   Q. No. 2. Answer the following.  2.1  How pertinent  today is  Taylor’s assumption that management and labour had a common cause? Why?  2.2 Which of Fayol’s principles of management do you observe in use in organizations today?
   
   
   Q. No. 3.  Identify THREE important differences of Matrix structure compared to hierarchical organization? Suggest measures to overcome the limitations of the Matrix form of organization?
   
   
   Q. No. 4.  What is Seven S Model? Discuss the same with reference to Mandi project @ NITIE?  
   
   
   Q. No. 5.  Explain the concept of Motivation  by appropriately utilizing Newton’s three laws of motion. Apply and illustrate your own motivation for  Hamara Dhandha program @ NITIE in terms of these three motivation principles.
   
   
   Q. No.  6.  Refer to Group decision making process.. Give your plan on how to achieve Effective Group Decision Making Process by illustrating the relationship between the three factors viz., Individual’s  Decision in group,  Group as a whole Decision and Expert decision on the issue.
   
   
   Q. No. 7.  Identify FIVE important things as an entrepreneur you have to take care with respect to the subject of Organizational Design.  Discuss the same with reference to your own enterprise which you floated as part of  Hamara Dhandha program @ NITIE.
   
   
   Q. No. 8. Refer to the film - Three monks Film. Identify and discuss the importance of FIVE  system related measures that were evolved to have shown in the film contributing Monastries Performance Excellence.  You need to give specific illustrations from the three monks film.
   
   
   Q. No. 9   Explain the Fielder and Chemers theory of ‘ Effective leadership varies with the situation ‘ ?  Draw a diagram for the same
   
   

Post Maha Mandi 2015 .. Review and reflections

Maha Mandi 2015.. 8 Aug 2015// 

Reflections..

1. BMC permission need to be sought for . This is in addition to police permission.

2. After inaugrual speeches Guests need to be retained at the audi...  Let the Mandi participant students are directed to come to the audi immedaitely. This needs to be done first.Guests must not be coming to flag off point ..

3.  Mandi Oath  was missing. It needs to be taken care.  A piece of Oath must be arranged. so that Oath is administered..

4. Flash Mob permission sought to be done much advance ..

5. Maha Mandi poster.. there is no e mail id.. FB id.. no contact point except mobile phone numbers.

6. Products banners must be made and displayed. so that visitors understand the products well.. Mandi Products mega size must be arranged for public display.. . Let NN make them and keep them ..

Product videos need to be made and suplied first to the students.. who are registered. let the participants see the products even before they come for mandi registration. this is important.

7. Mandi products give onlty few.. not more than 3 or 4 products. 2015 more than 6 products were given. This is wrong.

Maha Mandi reflective session by Ghosh dada..

1. Recollect the ASSUMPTIONS / OPINIONS you were holding all across the Mandi program..

I thought.. I felt .. I imagined,  etc.

2.  Recollect the FEELINGS ( Favorable, and Unfavourable ) , that surfaced in you all across the Mandi program..

3. What happen when you were involved in mandi arrangements of the said events - At personal feelings, and Energy ?

4. How who decided at the market place..

Section of action spot

Criteria of cusotmer selection
Select a few sales encounter on the basis of uniquness and exceptions if any

Recall your feelings on Rejection and Approval

What were your real gians from Maha Mandi.. Personally Collectively ?

How you are going to apply these learnings in your daily life and real situations


                                                              Issues - Assumptions - Feelings that arose  may be collected

1. Just announced...          

2. Before Mandi

3. During Mandi D Day

4. In the field

With the Customers

With the Product

With the Market

With my Self 

5.  Post mandi event

Some Unique experiences / experiments. 

1. One IM 22 student  trying to put up a stall on the Juhu Beach.. This  one is unique experience . It was well prepared and orgchestrated by the students. Seems this is one good way of doing Mandi differently .

2. Price must be ensured to be common all across.. This must be ensured.. Otherwise, name of NITIE will be spoiled and some college students might spoil the name tooo..

Mandi framework to be used

People use assumptions in doing things.. especially for new context mandians get in to field with lots and lots of assmptions. preconceived notions, opinions of themselves, on others, about things and about the external world. This is impossible to go ahead without having such assumptions.

Such assumptions which are derived by the individuals finally tested in the field and end up finding that WRONG ( 95 % ) . but some assumptions surely also emerge RIGHT ( 5 % ) ..

----------------------

When one met with  assumptions as W R O N G..  , one will be unhappy, angry, distressed etc.

When one met with  assumptions , as R I G H T ...  one will be Happy, Pleased, etc.

--------------------------------

Mandi field work offers the platform to test your assumptioins, and provide and opportunity to FELL the  FEELINGS. More one test and realise the assumptions and feel the feelings .. success of mandi happens .

Without mandi field experience these assumptions  become garbage.. There is no scope to face the feelings. These things will be faced by  you again and again

 -------------------------

Real MBAs are those people who work / test as many assumptions of their own possible,

 and have ability to face the feelings ( especially unfavorable feelings ..  !)

and revise their assumptions and manage their feelings.


------------------

Mandi also offer an opporutnity to end up with F A C T S ..  But MBA is predominated by the FACTS.. which is wrong thing . MBAs are otherwise.. heaps of feelings and assumptions.

As part of MBA learning  how to surface your assumptions / opinions and test them.. face the outcomes ( feelings )  of such testing method....

If MBAs are FACTS, then a FILES and FOLDERS  would have been uploaded in to your Human Machines ! Is that you want . In no time you will become OUTDATED  if done so !  ...BE   WARE !

--------------------

Mandi is not ONE !. 

Every Mandian sees Mandi differently. Mandi  is not one.

Every body is right.  One is right and others are also equally right. There is no one right answer. there is no one right mandi.. There are millions of mandis..

How many Mandis are the in the world ? 

There are as many Mandis as so many  ___ P E O P L E are there.

Rich are good buyers, and Poor are also equally good buyers.

Here can be sold  -  Here cannot be sold :

There can be sold - There cannot be sold.

Old buy - Old dont buy - Young dont buy, Young buy too.

It is fascinating to witness the Mandi.

----------

Purpose of Mandi NITIE  is not  to FACTUALISE / ANALYSE it.. . But to FEEL it. To LIVE it.

-------------------

Those who FELL it will succeed far better than those only FACTUALISE  and analyse.

NITIE Mandi purpsoe is to make each one of you to FEEL it.

-----------------

Mandi allows you to PRACTICE your SKILLS .

A text book and class room does not offer this to you. It tells you to do. but it does not offer you the opportunity.

---------------------------------

Without feeling the field.. like .. Maha Mandi 2015 it is impossible to visualize all this..

Jai ho Mandi ! .. Socho, Becho, Seekho ! .

POWER of POWER .. Charlee Chaplin

.POWER of POWER as per Charlee Chaplin.........


POWER is most MISUSED / WASTED weapon to HELP people.
Through Power people cannot be made HAPPY. It is only short lived and momentary impactful thing that people can be made so called HAPPY... not even JOYFUL and BLISSFUL.

Power has 100 %  power to HARM people..

 DUKHI..UNHAPPY..